ZigZag Global is a technology solution that not only simplifies the returns process for retailers and consumers, but it also makes these returns more sustainable. In this episode, Al Gerrie – Founder and CEO of ZigZag Global – talks about how his company is transforming retail returns to address the pain points of both consumers and retailers. Al shares his perspective on evolving consumer preferences, helping retailers with data, and the importance of a frictionless customer experience.
From a sustainability perspective, Al shares how the company is helping its customers reduce waste and their carbon footprints. ZigZag Global’s use of circularity closes the loop on e-commerce returns and prolongs the useful life of retail goods.